FAQ's

Delivery Information

Our aim is to dispatch orders placed before 1pm the same day. Orders received after 1pm will be shipped the next working day. Smaller orders received after 1pm on Fridays we aim to send out on Saturday morning.

Most orders are sent using Royal Mail First Class Recorded. On average Royal Mail provide a good service and deliver your order the next day, however we cannot guarantee this will happen. Larger orders will be sent via our courier UK Mail and will require a signature.  

We have created a scaled delivery pricing structure to make sure you pay the minimum postage amount possible.

0 - 500g - £2.95

501g - 5kg -  £4.99

over 5kg - £8.99

Free Delivey Option

We are now offering customers a Free Delivery option. This option can be selected from the 'delivery' drop down box in the shopping basket. By selecting the Free Delivery service your products will be sent via Royal Mail 2nd Class post. Your products will still be dispatched asap but the delivery time is extended to 3-5 working days.

Product Advice

If you require any help or advice before placing your order, please feel free to get in touch via email at exotic_detail@yahoo.co.uk or by phone on 07753 246963. We will be happy to help.